NATCO Electronic Newsletter Survey

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Internet Service Survey

We want to know about your satisfaction with your Internet service. Please take a few minutes to answer the questions below. From the responses we'll draw one response to receive 6 months of free Internet access. If you do not wish to enter the drawing, you may leave your contact information blank.

Thank you for taking the time to let us know how we're doing!

Please tell us what type of Internet access you have.
Modem dialup ISDN DSL

Please rate your Internet access in the following areas.
(A = Excellent, B = Above Average, C = Average, D = Below Average, F = Failing)

Overall Reliability	A B C D F
Customer Service	A B C D F
Connection Speed	A B C D F
Technical Support	A B C D F
Dropped Connections	A B C D F
E-mail	A B C D F
Cost of Service	A B C D F
Did you receive your free setup? Yes, by NATCO Yes, by Brooks-Jeffrey Marketing No, I performed the setup myself
Were you invited to attend a free Quick Class? Yes, by NATCO Yes, by Brooks-Jeffrey Marketing No, it wasn't offered to me
Do you have a Web site?	Yes No

If so, what additional Web hosting services would you like to see offered?

In general, what Internet services would you like to have that are not currently offered?

Name:
Address:

City:	State: Zip:
Phone:
E-mail:

User Name:
Password:

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www.natconet.com \| www.natcotech.com \| www.southshore.com

Northern Arkansas Telephone Company
301 East Main Street • P.O. Box 209 • Flippin, Arkansas, 72634
Phone: 870-453-8800 • Toll Free: 1-800-775-6682

Services and rates subject to change. Please call to confirm current availability.