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Arkansas
Tariff No. 2 PAGE 1
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REGULATIONS AND SCHEDULE OF CHARGES
APPLICABLE
TO INTRASTATE INTERLATA SWITCHED SERVICES
FURNISHED
BY
NORTHERN
ARKANSAS TELEPHONE COMPANY, INC.
This
tariff contains the rates, terms, and conditions applicable to
the furnishing of service and facilities for intrastate interLATA
telecommunications services provided by Northern Arkansas Telephone
Company, Inc., with principal offices at 301 East Main, Flippin,
Arkansas, 72634. This tariff applies for services furnished within
the State of Arkansas. This tariff is on file with the Arkansas
Public Service Commission and copies may be inspected during
normal business hours, at the Company's principal place of business.
The
services described in this tariff may be provided by any means
of wire, terrestrial communications systems, satellite, microwave,
and other transmission systems, or any combination thereof.
|
Arkansas
Tariff No. 2 1st REVISED PAGE 2
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CHECK SHEET
The
Pages listed below are inclusive of this Price List and are effective
as of the date shown at the bottom of the respective pages. Original
and revised pages, as named below, comprise all changes from
the original Tariff and are currently in effect as of the date
shown on the bottom of this page.
Page Revision
1 Original
2 2nd Revised
3 Original
4 Original
5 Original
6 Original
7 Original
8 Original
9 Original
10 Original
11 Original
12 Original
13 2nd Revised
14 Original
15 1st Revised
16 1st Revised
17 1st Revised
18 1st Revised
19 1st Revised
20 Original
21 Original
22 Original
23 1st Revised
24 2nd Revised
25 2nd Revised
26 1st Revised
27 1st Revised
28 Original
29 2nd Revised
30 3rd Revised
31 Original
____________________________________________________
Issued:
May 20, 2003 Effective:
Upon filing
Issued by: Steve Sanders, President
301 East Main Street, Flippin, AR 72634
|
Arkansas
Tariff No. 2 PAGE 3
|
TABLE
OF CONTENTS
_____________________________________________________
Issued:
September 13, 2001 Effective:
Upon filing
Issued by: Steve Sanders, President
301 East Main Street, Flippin, AR 72634
|
Arkansas
Tariff No. 2 PAGE 4
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____________________________________________________
Issued:
September 13, 2001 Effective:
Upon filing
Issued by: Steve Sanders, President
301 East Main Street, Flippin, AR 72634
|
Arkansas
Tariff No. 2 PAGE 5
|
TARIFF FORMAT
1. Page
Numbering - Page numbers appear in the upper right corner
of the page. Pages are numbered sequentially. However, new
pages are occasionally added to the tariff. When a new page
is added between pages already in effect, a decimal is added.
For example, a new page added between pages 8 and 9 would be
8.1.
2. Page
Revision Numbers - Revision numbers also appear in the
upper right corner of each page. These numbers are used to
determine the most current page version on file with the Arkansas
Public Service Commission. For example, the 3rd revised Page
8 cancels the 2nd revised Page 8.
3. Paragraph
Numbering Sequences - There are nine levels of paragraph
coding. Each level of coding is subservient to the next higher
level.
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2.
2.1
2.1.1
2.1.1.A.
2.1.1.A.1.
2.1.1.A.1.(a).
2.1.1.A.1.(a).1.
2.1.1.A.1.(a).1.(i)
2.1.1.A.1.(a).1.(i)(1).
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4. Check
Sheets - When a tariff filing is made with the Commission,
an updated Check Sheet accompanies the tariff filing. The Check
Sheet lists the pages contained in the tariff, with a cross
reference to the current revision number. When new pages are
added, the Check Sheet is changed to reflect the revision.
All revisions made in a given filing are designated by an asterisk
(*). There will be no other symbol used on this page if these
are the only changes made to it (i.e., the format, etc. remain
the same, just revised revision level on some pages). The tariff
user should refer to the latest Check Sheet to find out if
a particular page is the most current on file with the Commission.
_____________________________________________________
Issued:
September 13, 2001 Effective:
Upon filing
Issued by: Steve Sanders, President
301 East Main Street, Flippin, AR 72634
|
Arkansas
Tariff No. 2 PAGE 6
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EXPLANATION OF SYMBOLS
Changes
to this tariff shall be identified on the revised page(s) through
the use of symbols. The following are the only symbols used for
the purposes indicated below:
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(C)
- Indicates Changed Regulation
(D)
- Indicates Discontinued or Deleted Rate or Regulation
(I)
- Indicates Rate Increase
(M)
- Indicates Move in Location of Text
(N)
- Indicates New Rate or Regulation
(R)
- Indicates Rate Reduction
(T)
- Indicates Change of Text Only
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_____________________________________________________
Issued:
September 13, 2001 Effective:
Upon filing
Issued by: Steve Sanders, President
301 East Main Street, Flippin, AR 72634
|
Arkansas
Tariff No. 2 PAGE 7
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1. DEFINITIONS
Answer
Supervision: An electrical signal fed back up the line
by the LEC at the distant end of a long distance call to indicate
positively that the call has been answered.
Application
for Service: A standard order form which includes all pertinent
billing, technical, and other descriptive information which
will enable the Company to provide the communication service
as required.
Authorization
Code: An identification number, usually an eight (8) to
twelve (12) digit number, that identifies the user as a customer.
Authorized
User: A person, firm, corporation or legal entity which
is authorized by the Customer to be connected to the service
of the Customer. Authorized User(s) must be named in the Application
for Service.
Automatic
Numbering Identification (ANI): A type of signaling provided
by a local exchange carrier which automatically identifies
through a seven (7) or ten (10) digit number assigned to the
Customer, the local exchange line from which a call originates.
Billing
Period: The interval between Customer invoice to Customer
invoice which shall consist of thirty (30) days.
Business
Service: "Business Service" refers to telecommunications
service provided to the Customer for use primarily or substantially
for a business, professional, institutional or other occupational
purpose.
Calling
Card Call: A call for which charges are billed, not to
the originating telephone number, but to a telephone calling
card issued by a local exchange carrier or long distance telephone
company, for this purpose.
Cancellation
of Order: A Customer-initiated request to discontinue processing
a service order, either in part or in entirety, prior to its
completion.
Company:
The term "Company" denotes Northern Arkansas Telephone
Company, Inc.
_______________________________________________________
Issued:
July 01, 2001 Effective:
July 01, 2001
Issued by: Steve Sanders, President
301 East Main Street, Flippin, AR 72634
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Arkansas
Tariff No. 2 PAGE 8
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1.
Definitions (continued)
Customer:
The term "Customer" denotes the person who or the firm
or corporation that orders, cancels or amends Service, is responsible
for the payment of charges, and is responsible for compliance
with the Company's regulations and this tariff.
Customer
Dialed Calling Card Call: A Calling Card Call which does
not require the intervention of an operator.
Customer-Provided
Equipment: All equipment and facilities provided by the
Customer and/or Authorized User, other than those provided
by the Company.
Dedicated
Access Line or Service: The generic term for a service
in which the Customer's traffic passes over an access line
connecting the Customer's premises to a Company switch, the
line which is used solely for that Customer's traffic.
Direct
Dial Call: A call for which charges are billed to the originating
telephone number.
Disconnection:
The disconnection of a circuit, dedicated access line or port
connection being used for existing service.
Domestic
Message Telecommunications Service: Denotes the furnishing
of station-to-station direct dial domestic switched network
services to the Customer for the completion of long distance
voice and dial up low speed data transmissions over voice grade
channels from the Customer's premises to other domestic points
as specified herein.
FCC:
Federal Communications Commission.
Interexchange
Carrier (IXC): A long distance telecommunications carrier.
Local
Exchange Carrier (LEC): A company which provides telecommunications
service within a Local Exchange Area.
Normal
Business Hours: Normal business hours are the period between
8:00 AM and 5:00 PM, Central Time Zone, Monday through Friday,
excluding Holidays.
Point(s)
of Presence: Location(s) where the Company maintains, through
its own facilities or through arrangements with other carriers,
an operations center for purposes of providing long distance
service.
____________________________________________________
Issued:
July 01, 2001 Effective:
July 01, 2001
Issued by: Steve Sanders, President
301 East Main Street, Flippin, AR 72634
|
Arkansas
Tariff No. 2 PAGE 9
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1. Definitions (continued)
Premises: Denotes
a building or buildings on contiguous property (except railroad
right-of-way, etc.) not separated by a public road.
Residential
Service: Denotes telecommunications service provided to
a Customer where the business use, if any, is merely incidental
and where the major use is of a social or a domestic nature.
Service: "Service" means
any or all service(s) provided pursuant to this tariff.
Service
Points: Those locations from which the Company makes Service
available to Customers.
Station:
Any location from which a message can be originated or received
(terminated).
Telecommunications:
The transmission of voice communications or, subject to the transmission
capabilities of the service, the transmission of data, facsimile,
signaling, metering, or any other form of intelligence over dedicated
or switched facilities.
Usage
Charge: A usage charge assessed based on minutes of use
to calculate the charges due for a completed call. Additional
surcharges may also apply as stated in this tariff.
____________________________________________________
Issued:
July 01, 2001 Effective:
July 01, 2001
Issued by: Steve Sanders, President
301 East Main Street, Flippin, AR 72634
|
Arkansas
Tariff No. 2 PAGE 10
|
2. RULES AND REGULATIONS
2.1 Application
of Tariff
This tariff contains the Intrastate InterLATA regulations and
rates applicable to the provision of Intrastate InterLATA
Long Distance Message Telecommunications Service (ILDMTS)
by Northern Arkansas Telephone Company, Inc., (hereinafter
referred to as the Company) within the State of Arkansas,
as specified herein.
The
Company's Service is furnished subject to transmission, atmospheric
and like conditions. Service is offered pursuant to rates,
terms and conditions set forth in this tariff. Service is offered
via the company's facilities in combination with resold services
provided by other certified carriers.
The
rates, rules and regulations contained herein are subject to
change pursuant to the rules and regulations of the Arkansas
Public Service Commission ("Commission").
2.2 Undertaking
of the Company
Scope
2.2.1
The Company undertakes to provide telecommunications Services
in accordance with the terms and conditions set forth in
this tariff.
2.2.2 Shortage
of Facilities
The
Company's Service is subject to availability of suitable
facilities. The company may limit the length of communications
or to discontinue furnishing Service in accordance with Commission
rules, when necessary because of lack of satellite or other
transmission medium capacity or because of any force majeure
condition.
_______________________________________________________
Issued:
July 01, 2001 Effective:
July 01, 2001
Issued by: Steve Sanders, President
301 East Main Street, Flippin, AR 72634
|
Arkansas
Tariff No. 2 PAGE 11
|
2.
RULES AND REGULATIONS (continued)
2.2 Undertaking
of the Company (continued)
2.2.3 Liability
of the Company
A.
The Company's liability for damages arising out of any
failure of service shall not exceed an amount equivalent
to the proportionate charge to the Customer for the period
during which the faults in transmission occur.
B.
The Company is not liable for any act or omission of any
entity, other than employees or agents of the Company,
furnishing facilities or services connected with or provided
in conjunction with the Company's services.
C. The Company may discontinue furnishing Service to the
Customer when necessitated by conditions beyond its control,
upon notice in accordance with Commission rules.
2.2.4 Provision
of Equipment and Facilities
A.
Except as otherwise indicated, Customer-provided station
equipment at the Customer's premises for use in connection
with this Service shall be so constructed, maintained and
operated as to work satisfactorily with the Company's Service.
B.
The Company shall not be responsible for the installation,
operation or maintenance of any Customer-provided communications
equipment. Where such equipment is used in connection with
the Company's Service furnished pursuant to this tariff,
the responsibility of the Company shall be limited to the
furnishing of Service under this tariff and to the maintenance
and operation of such Service in the proper manner. Subject
to this responsibility, the Company shall not be responsible
for:
(1)
the through transmission of signals generated by Customer-provided
equipment or for the quality of, or defects in, such
transmission; or
(2)
the reception of signals by Customer-provided equipment.
____________________________________________________________
Issued:
July 01, 2001 Effective:
July 01, 2001
Issued by: Steve Sanders, President
301 East Main Street, Flippin, AR 72634
|
Arkansas
Tariff No. 2 PAGE 12
|
2. RULES AND REGULATIONS (continued)
2.3 Use
of Service
The
Company's Service may be used to transmit communications
of the Customer in a manner consistent with the terms of
this tariff and the policies and regulations of the Arkansas
Public Service Commission.
A.
The Service is provided for use by the Customer and may be
used by others, when so authorized by the customer, providing
that all such usage shall be subject to the provisions of
this tariff.
B.
The Service is furnished subject to the condition that it
will not be used for an unlawful purpose, and there will
be no abuse or fraudulent use of the Service. Abuse or fraudulent
use of the service includes, but is not limited to;
1.
The use of the Service of the Company to transmit a message
or to locate a person or otherwise to give or obtain information
without payment of the charge applicable to the Service.
2.
The obtaining, or attempting to obtain, or assisting another
to obtain or attempt to obtain, Long Distance Message Telecommunications
Service by rearranging, tampering with or making connection
with any service components of the Company or by any trick,
scheme, false representation or false credit device, or
by or through any other fraudulent means or device whatsoever
with intent to avoid payment, in whole or in part, of the
regular charge for such Service.
3.
The use of the Service of the Company for a call or calls,
anonymous or otherwise, if in a manner reasonably to be
expected to frighten, abuse, torment or harass another.
4.
The use of profane or obscene language.
5.
The use of the Service in such a manner as to interfere
unreasonably with the use of the Service by one or more
other Customers, or harm the facilities of the Company
or others.
_______________________________________________________
Issued:
July 01, 2001 Effective:
July 01, 2001
Issued by: Steve Sanders, President
301 East Main Street, Flippin, AR 72634
|
Arkansas
Tariff No. 2 1st REVISED PAGE 13
|
2.
RULES AND REGULATIONS (continued)
2.3 Use
of Service (continued)
C. In the event the Company determines, in its sole judgment,
that there is fraudulent use of either the Services furnished
by the Company or the Company's network, the Company will,
without notice to the Customer or liability to the Company,
discontinue Service and/or seek legal recourse to recover
from the Customer all costs involved in enforcement of this
provision as ordered by the court.
2.4 Discontinuation
of Service
2.4.1.
The Company may discontinue the service under the following
circumstances, provided suitable notice in accordance with
Commission Rules has been given to the customer, as required.
| (C) |
A.
Non-payment of any sum due to the Company for service
for more than twenty-three (23) days beyond the date
of rendition of the bill for such services; or
B.
A violation of or failure to comply with any regulation
governing the furnishing of service; or
C.
An order of a court or other government authority having
jurisdiction which prohibits the Company from furnishing
service; or
D.
Material misrepresentation of identity in obtaining
service or the use of service in a manner that in the
opinion of the company constitutes fraud or abuse.
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2.5 Obligations
of the Customer
2.5.1
The Customer shall be responsible for damages to the Company's
facilities caused by the act or omission of the Customer,
its authorized users, officers, directors, employees, agents,
contractors, licensees or invitees or any person or entity
who gains access to the Service of the Customer through the
negligence of the Customer.
_____________________________________________________
Issued:
September 13, 2001 Effective:
Upon filing
Issued by: Steve Sanders, President
301 East Main Street, Flippin, AR 72634
|
Arkansas
Tariff No. 2 PAGE 14
|
2.
RULES AND REGULATIONS (continued)
2.5 Obligations
of the Customer (continued)
2.5.2
The Customer shall provide access to the Customer's or Authorized
User's premises by Company personnel for inspection, repair
and/or removal of any facilities of the Company on a time
mutually agreeable between the Customer and the Company.
2.5.3
The Customer will guarantee the compliance by the Customer's
Authorized User(s) with all provisions of this tariff and
contractual obligations between the Customer and the Company.
The Customer will be liable for the acts or omissions of
its Authorized User(s) relative to compliance with the provisions
of this tariff.
2.5.4
The Customer may not assign or transfer to a third party,
whether by operation of law or otherwise, the right to use
the Service provided under this tariff, provided however,
that, where there is no interruption or relocation of use,
such assignment or transfer may be made to the following:
A.
Another Customer of the Company, provided that the assignee
or transferee assumes all accrued and unpaid obligations
of the transferring Customer including, but not limited
to, all indebtedness for such Service, and the unexpired
portion of the minimum period and the termination liability
applicable to such Service, if any; or
B.
A court-appointed receiver, trustee or other person acting
pursuant to the laws of bankruptcy, receivership, reorganization,
insolvency, liquidation or other similar proceedings, provided
that the assignee or transferee assumes all accrued and
unpaid obligations of the transferring Customer, but not
limited to, all indebtedness for such Service, and the
unexpired portion of the minimum period and the termination
liability applicable to such Service, if any.
2.5.5
If the Customer wishes to assign or transfer the right to
use the Service provided under this tariff, written consent
of the Company is required prior to such assignment or transfer,
which consent may be granted or withheld at the sole discretion
of the Company. All regulations and conditions contained
in this tariff shall apply to such assignee or transferee.
_______________________________________________________
Issued:
July 01, 2001 Effective:
July 01, 2001
Issued by: Steve Sanders, President
301 East Main Street, Flippin, AR 72634
|
Arkansas
Tariff No. 2 1st REVISED PAGE 15
|
2.
RULES AND REGULATIONS (continued)
2.5 Obligations
of the Customer (continued)
|
(C)
|
2.5.6
The assignment or transfer of Service does not relieve
or discharge the assignor or transferor from remaining
jointly and severally liable with the assignee or transferee
for any obligations existing at the time of the assignment
or transfer.
2.5.7
With respect to the Company's 800/888/877/866 Service,the
Customer must obtain an adequate number of access lines
for service to handle its expected demand in order to
prevent interference or impairment of the Service or
any other Service provided by the Company. The Company
will have the right to determine such adequacy giving
due consideration to (1) the total call volume, (2) average
call duration, (3) time-of-day characteristics, and (4)
peak calling period. The Company, without incurring liability
and, upon written notice to the Customer, may disconnect
or refuse to furnish Service to any Customer that fails
to comply with these conditions.
2.5.8
Any mistakes, omissions, accidents, interruptions, delays,
errors or defects in Transmission or Service which are
caused or contributed to, directly or indirectly, by
an act or omission of the Customer, by others through
the use of facilities or equipment furnished by any other
person using the Customer's facilities shall not result
in any liability to the Company. The Customer shall pay
to the Company any reasonable costs, expenses, damages,
fees or penalties incurred by the Company as a result
thereof, as ordered by the Court.
|
_____________________________________________________
Issued:
September 13, 2001 Effective:
Upon filing
Issued by: Steve Sanders, President
301 East Main Street, Flippin, AR 72634
|
Arkansas
Tariff No. 2 1st REVISED PAGE 16
|
2.
RULES AND REGULATIONS (continued)
2.6 Billing
and Payment Regulations
2.6.1
Service shall be provided and billed for on a monthly basis.
Service shall continue to be provided until the Company's
receipt of an oral or written request from the Customer for
the disconnection of the Service, unless other restrictions
apply. Payment is to be made to the address designated on
the invoice or such other location as the Company may direct
in writing from time to time. In addition to charges for
the Company's Service, the Customer shall pay any applicable
Federal, state or local use, excise, sales or privileges
taxes or assessments, resulting from the Services furnished
by the Company. Such taxes or assessments shall not be counted
toward the attainment of any volume or revenue commitment
and will not be discounted.
2.6.2
The Customer is responsible for payment of all charges for
Service furnished by the Company. This includes payment for
calls or Service:
|
(C)
|
A.
Originated at the Customer's number(s) whether authorized
or not;
B. Accepted at the Customer's number(s) (e.g. 800/888/877/866
Service);
C. Billed to the Customer's number via third number billing,
a calling card, a Company-assigned Authorization Code,
or other special billing number; or
D. Incurred at the request of the Customer. |
| (C) |
2.6.3
The Customer's responsibility for payment of all charges
for Service furnished by the Company is not changed by
virtue of any use, misuse, or abuse of the Customer's Service
or Customer-provided systems, equipment, facilities or
Services interconnected to the Customer's 800/888/877/866
Service, which may be occasioned by third parties, including,
without limitation, the Customer's employees, guests and/or
members of the public who dial the Customer's 800/888/877/866
number by mistake. |
_____________________________________________________
Issued:
September 13, 2001 Effective:
Upon filing
Issued by: Steve Sanders, President
301 East Main Street, Flippin, AR 72634
|
Arkansas
Tariff No. 2 1st REVISED PAGE 17
|
2. RULES AND REGULATIONS (continued)
2.6 Billing
and Payment Regulations (continued)
| (C) |
2.6.4
In instances of a dispute, the Customer is required to
pay the undisputed portion of the invoice in its entirety.
Undisputed amounts not paid within twenty-three (23) days
from the due date stated on the invoice will be considered
delinquent. A Late Payment Charge at the rate of 10% of
the first thirty and 2% of the remainder will be charged
to customer accounts with an unpaid balance 23 or more
days past due to compensate the Company for the additional
administrative expense associated with these accounts. |
_____________________________________________________
Issued:
September 13, 2001 Effective:
Upon filing
Issued by: Steve Sanders, President
301 East Main Street, Flippin, AR 72634
|
Arkansas
Tariff No. 2 1st REVISED PAGE 18
|
2. RULES AND REGULATIONS (continued)
2.6 Billing
and Payment Regulations (continued)
|
(C)
(R)
|
2.6.5
The Company may require applicants or Customers to
provide information pertaining to their financial ability
to pay for Service in accordance with Commission Rule
4.01 and the Fair Credit Reporting Act. Upon application
for Service, Customer shall be deemed to have authorized
the Company to obtain such routine credit information
and verification as the Company shall require in accordance
with its then-existing credit policies.
At
the time an application for service is made, an applicant
may be required to pay an amount not to exceed estimated
charges for two (2) month's service and/or service
connection charges, which will be applicable to the
customer's account on the first bill rendered.
2.6.6
In the event that a check or draft tendered by a customer
is returned, a fee of $20.00 will apply. The fee will
be assessed when a check or instrument issued by a
Customer is returned without payment for any reason
whatsoever, unless the return is bank error, in which
case documentary evidence is required to waive the
fee.
2.6.7
All federal, state and local taxes, imposed on the
customer, including the Arkansas Universal Service
Fund Surcharge, fees, sales taxes, and use taxes are
billed as separate line items and are not included
in the rates quoted in this tariff.
2.6.8
If a customer seeks to have the Company reinstitute
Service, the customer shall pay to the Company prior
to the time Service is reinstituted all accrued and
unpaid charges, as determined by the Company, in accordance
with Commission Rules.
2.6.9
The Company reserves the right, under federal law,
to backbill for a period of up to three (3) months
for an amount equal to the accrued and unpaid charges
for use of the Company's Service actually made by Customer.
|
_____________________________________________________
Issued:
September 13, 2001 Effective:
Upon filing
Issued by: Steve Sanders, President
301 East Main Street, Flippin, AR 72634
|
Arkansas
Tariff No. 2 1st REVISED PAGE 19
|
2. RULES AND REGULATIONS (continued)
2.6 Billing
and Payment Regulations (continued)
2.6.10
Customers billed by a Local Exchange Carrier (LEC), Competitive
Local Exchange Carrier (CLEC), or other local exchange telephone
company, on behalf of the Company, are responsible for any
late payment charges imposed by the Local Exchange Carrier,
Competitive Local Exchange Carrier, or local exchange telephone
company.
2.6.11
Customers have the right to refer billing disputes and any
other complaints to:
|
(T)
|
Customer
Service
Northern Arkansas Telephone Company, Inc.
301 East Main Street
Flippin, AR 72634
870-453-8811
800-775-6682 |
| (T) |
2.6.12
For resolution of disputes, the Customer may contact the:
|
|
Arkansas
Public Service Commission
1000 Center Street
Little Rock, Arkansas 72203-0400
501-682-2051
1-800-482-1164
TTY - 1-800-682-2698 |
2.7 Credit
Allowances
2.7.1 Interruption
of Service
A.
Credit for failure of Service will be allowed only when
such failure is caused by or occurs in facilities provided
by the Company. As used in this tariff, all facilities
and/or Service for which the Company renders an invoice
for payment are considered provided by the Company whether
or not the facilities and/or Service are owned and operated
by the Company unless otherwise provided by the terms of
this tariff.
_____________________________________________________
Issued:
September 13, 2001 Effective:
Upon filing
Issued by: Steve Sanders, President
301 East Main Street, Flippin, AR 72634
|
Arkansas
Tariff No. 2 PAGE 20
|
2.
RULES AND REGULATIONS (continued)
2.7 Credit
Allowances (continued)
2.7.1 Interruption
of Service (continued)
B.
No credit will be allowed for failure of Service or equipment
due to Customer-provided facilities or any act or omission
of the Customer, its Authorized User(s), officers, directors,
employees, agents, contractors, licensees or invitees or
any person or entity who gains access to the Service of
the Customer through the negligence of the Customer.
C.
Credit allowance time for failure of Service starts when
the Customer notifies the Company of the failure or when
the Company has actual knowledge of the failure, and ceases
when the Service has been restored and an attempt has been
made to notify the Customer.
D.
Only those portions of the Service materially interfered
with will be credited.
E.
The Customer shall notify the Company of failures of Service
and make reasonable attempts to ascertain whether the failure
is caused by Customer-provided equipment.
2.7.2 Limitation
of Allowances
No
credit allowances will be made for:
A.
Interruptions due to the negligence of, or noncompliance
with the provisions of this tariff by the Customer, Authorized
User or other common carrier providing service connected
to the Service of the Company.
B.
Interruptions of Service due to the failure or malfunction
of facilities, power or equipment provided by the Customer,
authorized user, or other common carrier providing service
connected to the Service offered by the Company.
_______________________________________________________
Issued:
July 01, 2001 Effective:
July 01, 2001
Issued by: Steve Sanders, President
301 East Main Street, Flippin, AR 72634
|
Arkansas
Tariff No. 2 PAGE 21
|
2.
RULES AND REGULATIONS (continued)
2.7 Credit
Allowances (continued)
2.7.2 Limitation
of Allowances (continued)
C.
Interruptions of Service during any period in which the
Company is not given access to the premises at which the
Company-provided Service is interrupted or terminated.
D.
Interruptions of Service that occur or continue due to
the Customer's failure to authorize replacement of any
element of special construction.
E.
Interruptions of Service during any period when the Customer
or Authorized User has relinquished Service to the Company
for maintenance purposes or for implementation of a Customer
order for a change in Service.
2.8 Equipment
2.8.1
The Customer shall assume all responsibility for obtaining
all necessary permits, authorizations or consents for interconnecting
Customer-provided equipment and facilities with the Company's
Service or facilities as well as ensuring that the Customer-provided
equipment or facilities are properly interfaced with the
Company's Service.
2.8.2
The Customer shall operate its equipment and facilities so
as not to interfere with any other Customer's use of the
Company's Service.
2.8.3
The Customer shall comply with the minimum protective criteria
generally accepted in the telephone industry and other appropriate
criteria as may be prescribed by the Company to protect the
integrity of the Company's Service or for safety reasons.
_______________________________________________________
Issued:
July 01, 2001 Effective:
July 01, 2001
Issued by: Steve Sanders, President
301 East Main Street, Flippin, AR 72634
|
Arkansas
Tariff No. 2 PAGE 22
|
2.
RULES AND REGULATIONS (continued)
2.8 Equipment
(continued)
2.8.4
The Customer shall be responsible for the installation, operation
or maintenance of any Customer-provided equipment. Where
such equipment is connected to Service furnished by the Company
pursuant to this tariff, the responsibility of the Company
shall be limited to the furnishing of Services under this
tariff and to the maintenance and operation of such Services
in the proper manner. Subject to this responsibility, the
Company shall not be responsible for the following:
A.
The through transmission of signals generated by Customer
Provided Equipment or for the quality of, or defects in,
such transmission;
B. The reception of signals by Customer Provided Equipment;
or
C. Network control signaling where such signaling is performed
by Customer-provided network control signaling equipment.
2.9 Determination
and Rendering of Charges
2.9.1
For billing purposes, Service will be deemed to be started
on the day the Service and its associated equipment, if any,
is installed. Where billing is based upon Customer usage,
billing for all usage commences on the date usage begins.
2.9.2
Subject to the Company's right to terminate or suspend Service
as otherwise provided in this tariff, the minimum service
period is thirty (30) days. Termination by the Customer is
effective as of the end of the next business day after receiving
the Customer's request to cancel Service.
2.9.3
All monthly recurring charges are billed one month in advance.
Initial and final month's billing, when the service period
is less than one month, will be prorated one-thirtieth (1/30th)
of the month's recurring charge for each day the Service
was rendered.
_______________________________________________________
Issued:
July 01, 2001 Effective:
July 01, 2001
Issued by: Steve Sanders, President
301 East Main Street, Flippin, AR 72634
|
Arkansas
Tariff No. 2 1st REVISED PAGE 23
|
2.
RULES AND REGULATIONS (continued)
2.9 Determination
and Rendering of Charges
2.9.4
Usage charges are billed monthly for the preceding billing
period. For periods less than the monthly billing period,
minimum usage charges are prorated at one-thirtieth (1/30th)
of the monthly minimum amount for each day the Service was
rendered.
2.9.5
The duration of a call is rated in intervals of the billing
increments described for each Service provided in this tariff.
If the final interval of a call is less than the applicable
billing increment, it will be rounded up to a full increment
for purposes of billing.
2.9.6
Computed usage charges or credits for each call are rounded
to the nearest cent when possible.
3. SERVICE OFFERINGS
3.1 General
Description
The
Company offers switched long distance network services for
voice grade and low speed dial-up data transmission services
offered on a usage-sensitive basis. Service is provided subject
to the terms and conditions of this tariff. The Services offered
are:
| (T) |
(A)
Domestic Message Telecommunications Service;
(B) Inbound (800/888/877/866) Toll Free Service; and
(C) Calling Card Service. |
3.2 Direct
Dialed Domestic Service
3.2.1
The Company provides direct dialed transportation of domestic
station-to-station calls originating and terminating within
the State of Arkansas. The Customer uses the Company's direct
dialed Domestic Message Telecommunications Service by dialing
1 + the area code + the desired telephone number.
_____________________________________________________
Issued:
September 13, 2001 Effective:
Upon filing
Issued by: Steve Sanders, President
301 East Main Street, Flippin, AR 72634
|
Arkansas
Tariff No. 2 1st REVISED PAGE 24
|
3. SERVICE OFFERINGS (continued)
3.2 Direct
Dialed Domestic Service (continued)
3.2.2
The rates for Direct Dial Domestic Service are set forth
in Section 4.1 of this tariff.
(T) 3.3 Inbound
(800/888/877/866) Toll Free Service
| (T) |
3.3.1
The Company's Inbound (800/888/877/866) Toll Free Service
enables the Customer to receive 800/888/877/866 service
calls. The Service is accessed via 800/888/877 NPA's
originating on Feature Group facilities provided by the
LEC and terminating on a regular business line. The following
regulations apply to all Inbound (800/888/877/866) Toll
Free Service:
| A. |
The
Company reserves the right to require an applicant
for the Company's Inbound 800/888/877/866 Toll Free
Service to supply the following information when
requesting service: an initial traffic forecast,
identification of anticipated busy hour, identification
of its geographical target areas, and a schedule
of marketing and promotional activities. The Company
also may require that a new traffic forecast be submitted
by the Customer quarterly after service is initiated. |
3.3.2
|
| |
(D) |
_____________________________________________________
Issued:
September 13, 2001 Effective:
Upon filing
Issued by: Steve Sanders, President
301 East Main Street, Flippin, AR 72634
|
Arkansas
Tariff No. 2 1st REVISED PAGE 25
|
3. SERVICE OFFERINGS (continued)
|
3.4 Calling
Card Service
|
| |
3.4.1
The Company will issue a customer dialed Calling Card,
using 800/888/877/866 access, subject to the terms of
this tariff.
3.4.2
The Company may place a monthly maximum usage limit on
each Calling Card as mutually agreed to by the Customer
and the Company. The Company may, without incurring any
liability, discontinue the furnishing of Service to a
Customer immediately and without notice if the Company
deems that such action is necessary to prevent or to
protect against fraud or to otherwise protect its personnel,
agents or Service.
|
(T) |
3.4.3 All International usage on the Calling Card will
be blocked unless requested by the customer.
3.4.4
The Customer is required to notify the Company immediately
when a Customer's Calling Card, using the Customer's
Authorization number issued by the Company, needs to
be deactivated or terminated. The Customer is responsible
to immediately notify the Company when a Customer's Calling
Card is lost, stolen, misplaced, has suspected or confirmed
misuse, or when fraud is known, anticipated or suspected
on a Calling Card.
|
(T) |
3.4.5 The Company will deactivate the Calling Card within
twenty-four (24) hours after notification from the customer.
The notification can be in writing to the Company, or
by contacting the Company's Customer Business Office
at (870)453-8811 or 1-800-775-6682. |
_____________________________________________________
Issued:
September 13, 2001 Effective:
Upon filing
Issued by: Steve Sanders, President
301 East Main Street, Flippin, AR 72634
|
Arkansas
Tariff No. 2 1st REVISED PAGE 26
|
3. SERVICE OFFERINGS (continued)
_____________________________________________________
Issued:
September 13, 2001 Effective:
Upon filing
Issued by: Steve Sanders, President
301 East Main Street, Flippin, AR 72634
|
Arkansas
Tariff No. 2 PAGE 27
|
3. SERVICE OFFERINGS (continued)
3.6 Directory
Assistance
3.6.1
Long Distance Directory Assistance is available to Customers
of the Company's switched services. The charge applies to
each call regardless of whether the Directory Assistance
Bureau is able to furnish the requested telephone number.
(T)
3.6.2
A credit allowance for a Directory Assistance call will be
provided if the Customer experiences poor transmission quality,
receives an incorrect telephone number, or inadvertently
misdials the intended Directory Assistance number.
3.6.3
Usage Charges.
Refer
to Section 4.5 of this tariff.
3.7 Timing
of Calls
Chargeable time begins when the connection is established between
the calling station and the called telephone number and ends
when either party hangs up. When the called party picks up is
determined by hardware answer supervision in which the local
telephone company sends a signal to the switch or the software
utilizing audio tone detection. Calls are not time of day or
distance sensitive.
3.7.1 Uncompleted
Calls
There
shall be no charge for uncompleted calls.
3.7.2 Billing
Increments
Unless
otherwise specifically stated in this tariff, all calls,
regardless of time period, lasting six (6) seconds or a fraction
thereof, are subject to a minimum billing increment of sixty
(60) seconds. Calls are billed in six (6) second increments
thereafter, with partial seconds rounded up to the next full
six (6) seconds.
_______________________________________________________
Issued:
May 20, 2003 Effective:
Upon filing
Issued by: Steve Sanders, President
301 East Main Street, Flippin, AR 72634
|
Arkansas
Tariff No. 2 PAGE 28
|
3. SERVICE OFFERINGS (continued)
3.7 Timing
of Calls (continued)
3.7.3 Per
Call Billing Charges
Billing
will be rounded up to the nearest penny for each call.
3.8 Minimum
Call Completion Rate
A customer can expect a call completion rate (number of calls
completed / number of calls attempted) of not less than 99% during
peak use periods for all FG D services ("1+dialing").
4. RATES
4.1 Direct
Dialed Domestic Service
4.1.1 Standard
Service
The Company offers Direct Dialed termination within the State
of Arkansas, as defined in Section 3.2 of this tariff. Service
is furnished subject to availability of both the telecommunications
facilities and the required billing capabilities. Unless specific
written authorization from the Company is provided, the Service
may not be used to aggregate the long distance communications
of multiple end users for resale, or to provision communications
services for others.
Customers
reselling or rebilling services must have a Certificate of
Public Service and Convenience as an interexchange carrier
from the Arkansas Public Service Commission.
| Rate
per Minute: |
|
|
| |
Switched |
Dedicated |
| InterLATA: |
$0.18 |
|
_______________________________________________________
Issued:
July 01, 2001 |
