Do you like to boat, hike, and camp? Want to work for an innovative, cutting edge technology organization in the beautiful Ozark mountains?  Join a rapidly-expanding industry in fiber broadband and telecommunications!

System Administrator

This position has primary responsibility for the installation, maintenance, and securing of major equipment and systems which is used to offer services to NATCO and NATCO's customers.  Ideal applicants would have experience with installation, maintenance, and security of Windows and Linux systems; maintenance, configuration and reliable operations of computer systems and servers (virtual and physical); troubleshooting for hardware, software and operating systems through diagnostic testing; capacity planning, storage planning and database performance management and detailed documentation of processes, customizations and configuration

Installation and Repair Technician

This position is responsible for installing, maintaining and the repair and troubleshooting of both aerial and buried telecommunications equipment within NATCO's service area.  Primary responsibilities and skills include installing aerial boots;  splicing new cable (copper or fiber); experience with ADSL and Ethernet services; ability to read cross connect/control point layout to run jumpers; and basic electrical knowledge. 

Plant Assigner

Ideal applicants would have experience with OSP facilities, cable assignment for both fiber and copper facilities, and electronics assignment experience. CAD design/drafting experience preferred.  Our Plant Assigner is responsible for accurate engineering and assigning of locations for all new service order activity and moves; plant assignments and assignment of cable for new locations, new cables and existing locations; and ability to use a CAD/GIS system and assignments in AdTran and Calix.

Network Services Analyst

Ideal applicants would have experience with installation, maintenance and repair of switching equipment, network access equipment and toll facilities within NATCO's service area.  Our Network Services Analyst is responsible for maintaining network access equipment (Calix, Adtran, Juniper, and Cisco) Transport nodes, special circuits, CS1500, multiplexers and other transmission equipment; performing documentation, traffic studies, and other network reporting as required; and installing and provisioning fiber and digital subscriber line service.

Cable Maintenance Technician

This position is responsible for installing, maintaining and the repair and troubleshooting of cable facilities within NATCO's service area. Core responsibilities and required skills include analyzing and locating fiber and copper cable trouble; isolating and repairing recurring trouble in the fiber and copper cable facilities; and install, configure and maintain Data Lines and fiber optic cable.

Administrative Assistant

This position will report to and work directly with senior leadership and executive management across all departments to support a variety of administrative and business operations needs. The ideal candidate would demonstrate a high standard of quality, efficiency, and organization as well as the drive and initiative to complete tasks independently. This position will require the candidate to prioritize multiple responsibilities and proactively manage and drive others to complete their tasks by engaging with staff and various departments. The candidate will be required to think critically and solve problems in a self-sufficient manner with support provided as needed.

Customer Care Representative 

The CCR assists both existing and future customers with service inquiries and services related issues.  The assistance includes assistance with billing and account questions, scheduling service trouble and placing orders for changes in services.  The CCR is also responsible for promoting services offered by the company in the form of new sales and/or upgrades in services. 

NATCO offers competitive pay and benefits and is an Equal Opportunity Employer (EOE). As a leader in telecommunication in North Central Arkansas for the past 70 years, we look forward to hearing from you.

Please forward resumes to Human Resources, PO Box 209, Flippin, AR 72634 or email to resumes@natconet.com.

Job Type: Full-time