Dialing Instructions
Dialing Instructions
Local Calls
Dial 870 + seven-digit telephone number of the person you are trying to reach.
Note: All local calls within the 870 area code will begin to require 10-digit dialing. For more information, please click here.
Effective July 21, 2023, you should begin dialing the area code + telephone number whenever you place a call. If you forget and dial just seven digits, your call will still be completed.
Beginning January 19, 2024, you must dial the area code + telephone number on all calls, including calls within the same area code. On and after this date, if you do not dial the area code + telephone number, your calls will not complete and a recording will instruct you to hang up and dial again, including the area code.
Beginning February 20, 2024, new telephone lines or services may be assigned numbers with the new 327 area code. If you have a number in the new 327 area code, you must dial the area code + telephone number or the call will not complete.
Calls Between Exchanges
Calls between exchanges are Toll Calls with one exception: Calls between Lead Hill and Diamond City customers are Extended Area Service (EAS) calls.
Direct Distance Dialing Calls
Within the 870 area code: Dial 1 + 870 + 7 digits
Outside the 870 area code: Dial 1 + area code + 7 digits
Person-to-Person, Collect, or Calling Card Calls
Within the 870 area code: Dial 0 + 870 + 7 digits
Outside the 870 area code: Dial 0 + area code + 7 digits
Directory Assistance
Dial 411
All NATCO Exchanges (toll charges may apply to calls connected outside your service area)
International Direct Distance Dialing Calls
Dial 011 + country code + city code + local telephone - number
For Operator Assisted International Dialing
Dial 01 + country code + city code + local telephone number.
Calls to Canada, Puerto Rico, and many Caribbean countries are dialed like interstate U.S. calls.
To Obtain Distant Area Codes
Area codes for cities and states can be found here. Country and city codes for international dialing can be found here.
Equal Access
Equal access is a service that allows you to use the long distance company of your choice with ease of (1 +) or (0 +) dialing.
Equal access is available to all NATCO customers. Not all long distance companies will choose to provide this service to our area. To assure your correct long distance carrier has been properly selected you may call, toll free 1-700-555-4141.
Customers have one free initial choice of a preferred long distance carrier company. After customers have made their choice, there will be a charge for each subsequent change made in long distance carriers.
Please advise a NATCO customer service representative at 453-8800 in Flippin, or (outside of Flippin) 1-800-775-6682 when you change long distance carriers.